Privacy Policy

Certify Business Pro Privacy Policy

Effective Date: 2024-02-17

Welcome to Certify Business Pro! This Privacy Policy describes how we collect, use, disclose, and store your personal information when you use our website, mobile app, or other services (collectively, the "Services").

Information We Collect:

Information you provide: This includes information you submit when you create an account, register for a service, purchase a product, contact us, or participate in other activities on the Services. This may include your name, email address, phone number, mailing address, payment information, and business information.
Information we collect automatically: When you use the Services, we may automatically collect certain information about your device and activity. This may include your IP address, browser type, operating system, device identifier, browsing history, search history, and location information.
Information from third parties: We may also receive information about you from third parties, such as social media platforms or business partners.

How We Use Your Information:

To provide and improve the Services: We use your information to operate, maintain, and improve the Services, including to process your transactions, send you communications, and personalize your experience.
To comply with legal obligations: We may use your information to comply with applicable laws and regulations.
For marketing and advertising: We may use your information to send you marketing communications and targeted advertising. You can opt out of receiving marketing communications at any time by following the instructions in the email or by contacting us.

Sharing Your Information:

We may share your information with third-party service providers who help us operate the Services, such as payment processors, data analytics providers, and marketing partners. These third-party service providers are contractually obligated to protect your information and use it only for the purposes we have authorized.
We may also disclose your information if required by law or to protect the rights or safety of ourselves or others.

Your Choices:

You can access, correct, or delete your personal information by contacting us.
You can opt out of receiving marketing communications from us by following the instructions in the email or by contacting us.
You can control cookies and other tracking technologies by adjusting your browser settings.

Data Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic transmission is completely secure, and we cannot guarantee the security of your information.

Children's Privacy:

The Services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Cross-border Data Transfers and Third-Party Processors:

Certify Business Pro may transfer your personal information outside of your home country, including to countries that may not have the same level of data protection as your own. When we do so, we use appropriate safeguards to protect your information, such as standard contractual clauses approved by the European Commission or other applicable law.

Rights of Data Subjects:

If you are a resident of the European Economic Area (EEA) or other jurisdictions with similar data privacy laws, you have certain rights regarding your personal information. These rights may include:

Transparency: You have the right to know what personal information we collect, how we use it, and who we share it with.
Access: You have the right to access your personal information and obtain a copy of it.
Correction: You have the right to have your personal information corrected if it is inaccurate or incomplete.
Deletion: You have the right to request that we delete your personal information under certain circumstances.
Portability: You have the right to receive your personal information in a machine-readable format and to transfer it to another data controller.
Restriction/Objection: You have the right to object to the processing of your personal information for certain purposes, or to request that we restrict the processing of your personal information.

To exercise any of these rights, please contact us at [insert contact information].

Please note that your ability to exercise these rights may be subject to certain limitations and exemptions, as set out in applicable data protection laws. We will respond to your requests within the timeframes prescribed by law.

Agent Authorization:

You may authorize someone to act on your behalf to exercise your data subject rights. This authorized agent must provide evidence that you have authorized them to act on your behalf. We may request additional information to confirm the agent's identity. Authorized agents are prohibited from using your personal information for any purpose other than fulfilling your requests or for fraud prevention.

Rights of Data Subjects in Other Jurisdictions:

We may collect and manage your personal information in compliance with applicable local laws in jurisdictions outside of the EEA. We do not sell your personal information to third parties nor use it for automated decision making.

Email Communications, Newsletters, and Marketing:

We may use your personal information to send you newsletters, marketing materials, promotional offers, and other information that may be of interest to you. You can opt out of receiving any or all of these communications by following the unsubscribe link or instructions provided in any email we send you or by contacting us at [insert contact information].

We may use third-party email marketing service providers to manage and send emails to you.

Payments:

If we offer paid products or services within our service, we may use third-party payment processors to handle transactions. We do not store or collect your payment card details directly. All payment information is provided directly to our third-party processors, whose use of your personal information is governed by their respective privacy policies. These processors adhere to the Payment Card Industry Data Security Standard (PCI-DSS) for secure handling of payment information.

Your Rights and Options:

While you may be required to provide some personal information to use our services, you can choose to opt out of certain activities such as receiving newsletters or promotional emails. Additionally, residents of California and EU data subjects have specific rights regarding their personal data.

Here are some ways you can control your information:

Account Settings: Update your account information directly through your account settings.
Unsubscribe: Opt out of receiving marketing communications by following the unsubscribe link in any email or by contacting us.
Data Access and Requests: Contact us to access, correct, or delete your personal information.

Please note that some transactional or service communications, such as account notifications and billing information, are essential for managing your account and cannot be opted out of.

GDPR Jurisdictions:

For residents of the European Economic Area (EEA) and other regions with similar data privacy laws, please refer to the "Rights of Data Subjects" section of this policy for your specific rights.

Additional Information:

An updated list of GDPR jurisdictions can be found here: [link to relevant website]
The United Kingdom has its own data privacy law, the UK GDPR, which applies to personal data processed within the UK.
You can opt out of receiving marketing communications at any time by following the instructions provided.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

Do Not Track Signals:

Some browsers have a "Do Not Track" feature that allows you to tell websites that you do not want your online activity tracked. While we strive to respect user privacy, we currently do not specifically respond to "Do Not Track" signals from your browser.

We recommend using other privacy tools and settings available in your browser to manage your online privacy preferences.

Children's Privacy:

Certify Business Pro is not directed towards children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If you become aware that a child under 18 has provided us with personal information, please contact us immediately at [insert contact information]. We will take reasonable steps to delete such information from our records.

We encourage parents and guardians to be involved in their children's online activities and to educate them about protecting their privacy online.

How We Protect Collected Personal Information:

We take all reasonable security measures to protect your personal information collected through our online and mobile resources. These measures include:

Technical safeguards: We use encryption, firewalls, and other security technologies to protect your information from unauthorized access, use, disclosure, alteration, or destruction.
Organizational safeguards: We have internal policies and procedures in place to protect your information, and we train our employees on data security best practices.
Administrative safeguards: We regularly review and update our security measures to ensure they remain effective.

While we strive to protect your information, no security system is foolproof. We cannot guarantee that your information will be completely secure.

The California Consumer Privacy Act (CCPA):

If you are a California resident, you have certain rights under the CCPA, including:

Right to access: You can request to know what personal information we have collected about you and how we have used it.
Right to deletion: You can request that we delete your personal information.
Right to opt-out of sale: You can opt out of the sale of your personal information.

For more information about your CCPA rights and how to exercise them, please see our CCPA Privacy Notice.

Virginia Residents:

Virginia residents have certain privacy rights under the Virginia Consumer Data Protection Act (VCDPA), including:

Right to access: You can request to know what personal information we have collected about you and how we have used it.
Right to correction: You can request that we correct inaccurate or incomplete personal information about you.
Right to deletion: You can request that we delete your personal information.
Right to opt-out of targeted advertising: You can opt out of the sale of your personal information for targeted advertising purposes.

For more information about your VCDPA rights and how to exercise them, please contact us at support@ceritfybusinesspro.com or +1 307-620-8545.

The EU General Data Protection Regulation (GDPR):

If you are a resident of the European Economic Area (EEA) or another jurisdiction with similar data privacy laws, we comply with the GDPR in the following ways:

Legal basis for processing: We only process your personal information for specific and legitimate purposes, with your consent, to fulfill a contract with you, or to comply with legal obligations.
Data subject rights: You have the right to access, rectify, erase, restrict the processing of, and object to the processing of your personal information. You also have the right to data portability.
Transfer of data: We only transfer your personal information outside of the EEA to countries that have been deemed to have adequate data protection laws or with appropriate safeguards in place.

For more information about your GDPR rights and how to exercise them, please see our GDPR Privacy Notice.

If you have any questions about this Privacy Policy, please contact us at support@ceritfybusinesspro.com or +1 307-620-8545.